This months special: Drone Roof Surveys starting from £200
📞Call: 01446 788497 or Mobile: 07766995744
This months special: Drone Roof Surveys starting from £200
📞Call: 01446 788497 or Mobile: 07766995744
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Eagle Eye Imaging is committed to protecting your personal information. When you use our site and services we want you to be confident that your personal information is safe and secure with us. This Privacy Policy explains the following:
how we collect your personal information;
what personal information we collect;
how we use your personal information;
your rights under General Data Protection Regulation
WHO WE ARE.
We are a drone roof surveying and aerial photography company, trading name of Eagle Eye Imaging and our registered address is 9 Heol Pearetre, Rhoose, CF62 3LB (referred to as “we” or “us” or “our”).
This policy (together with our terms and conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
A reference to “you” or “your” is a reference to a user of our site and/or our services.
HOW WE COLLECT INFORMATION ABOUT YOU.
If you request a callback or if you call us directly we will store the information you give us. no calls to our office will be recorded.
INFORMATION ABOUT YOU AND YOUR SURVEY ENQUIRY
The information we collect may include your name, address, contact details (such as email address and phone number) and any other information relevant to your property enquiry.
VISITORS TO OUR WEBSITE AND USE OF COOKIES
When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site.
Cookies help us to provide you with a good experience when you browse our website and allow us to improve our site. You can read more about how we use cookies and Google analytics here.
HOW WE USE YOUR PERSONAL INFORMATION
We use your information:
to provide you with the information, products and services that you request from us;
when you consent to us doing so, to pass on or make available your enquiries to our admin team or surveyor to help them communicate with you directly and to provide their service to you;
to contact you via a review site, such as Trust Pilot for your views on our services. We'll seek feedback about your experience to improve our services and products.;
Checking how happy you are with our services (including customer satisfaction questionnaires);
to contact you to notify you occasionally about important changes to our terms and conditions or this policy or developments to our site or our services;
Sometimes we may use your personal information to provide marketing messages to you or allow us to communicate with you to check on the progress of your property service we supply.
We will always seek your consent before doing so and you can opt-out of marketing and other communications at any time by contacting us on the details under the “Contact Us” section of this policy.
We may use your information:
to provide direct marketing advertisements and communications to you via email, text, post or telephone or via our admin team or surveyor.
to contact you to request your feedback on us, our admin team and surveyors who has access to your personal information
Only if you have provided the necessary consent, we will share your personal information with: our Admin team and surveyors so they can provide services to you where applicable.
analytics and search engine providers that assist us in the improvement and optimisation of our site and to ensure that it is user-friendly and performing correctly, storing your information.
SECURING YOUR PERSONAL INFORMATION
Your personal data's security is very important to us. This is why, where it's appropriate, our sites use HTTPS to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent unauthorized access.
HOW LONG DO WE STORE YOUR PERSONAL INFORMATION
Personal Information - Retention Period
Call recordings - 6 months
Where we did not introduce you to a surveyor: your name, email address, telephone number, property address (except postcode stem) - 2.5 years
Where we introduced you to a surveyor: your name, email address, telephone number, property address (except postcode stem) - 7 years
Name of surveyor acting for you - 7 years
Your rights In accordance with the General Data Protection Regulation you have the following rights in relation to your personal data:
The right access:
You can request copies of information held about you.
Right to correct:
You have the right to have your personal information rectified if it is inaccurate or incomplete
Right to erase:
You have the right to request that we delete or remove your personal information from our systems.
Right to restrict our use of your information:
You have the right to ‘block' us from using your personal information or limit the way in which we can use it.
Right to data portability:
You have the right to request that we move, copy or transfer your personal information.
Right to object:
You have the right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling to inform our market research and customer demographics.
Exercising your rights:
You can exercise your rights at any time by contacting us at Eagle Eye Imaging, 9 Heol Pearetree, Rhoose Point, Rhoose CF62 3LB or email us at info@eagleeyeimaging.co.uk
Our site may, from time to time, contain links to and from the websites of similar services we provide, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGE TO OUR PRIVACY
Any changes we may make to this policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT US
Questions, comments and requests regarding this policy are welcomed and should be addressed to Eagle Eye Imaging, 9 Heol Pearetree, Rhoose Point Rhoose, CF62 3LB or emailed to info@eagleeyeimaging.co.uk
Eagle Eye Imaging
9 Heol Pearetree, Rhoose Point, Rhoose, South Glamorgan, CF62 3LB
Tel: 01446 788497 or Mobile 07766995744
Copyright © 2022 Eagle Eye Imaging - All Rights Reserved.
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